Region ap-northeast-1 outage on Upstash Global

Incident Report for Upstash Status

Postmortem

On March 6, between approximately 13:44–14:07 UTC, some databases experienced elevated latency and connection errors in the Tokyo (ap-northeast-1) region.

The issue was caused by a sudden spike in traffic that significantly increased network utilization and connection load on a subset of nodes.

Our team mitigated the incident by scaling up capacity in the region and redistributing load across additional nodes. Service recovered once the additional capacity was brought online.

Resolution

We have increased the number of machines in the Tokyo region to provide additional headroom and reduce the likelihood of similar incidents during traffic spikes.

Next Steps

We are continuing to review capacity safeguards and connection-handling limits to improve resilience against sudden traffic surges.

Posted Mar 09, 2026 - 10:09 UTC

Resolved

This incident has been resolved.
Posted Mar 06, 2026 - 14:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 06, 2026 - 14:08 UTC

Investigating

We are currently investigating this issue.
Posted Mar 06, 2026 - 13:50 UTC
This incident affected: Redis Global (Tokyo, Japan (ap-northeast-1)).